Job Description

Category: Service
Industry: Agriculture

Managing all aspects of our service department;

Technicians, job flow, warranties and handling customers

Job Description

Category: Service
Industry: Agriculture, Construction/Industrial, Grounds Care

Kunau Implement is a 'Best in Class' organization in the Midwest that offers parts, sales, and service of agricultural, commercial, and residential equipment. We are seeking a highly motivated and experienced Service Manager to join our team in Preston, IA.

At the complex level, the Service Manager maximizes return on investment by optimizing Service Department processes and resources to ensure internal and external customer satisfaction. The position grows profitable service labor sales and exercises disciplined expense control. It attracts, retains, and effectively engages department personnel.

Duties include
- Develops, communicates, enforces, and monitors effective Service Department processes to ensure internal and external customer satisfaction.
- Assists in creating annual Service Department goals and budget, in alignment with the organization's financial and operational objectives.
- Assists in developing and executing Service Department marketing plans and monitors monthly to ensure achievement of departmental goals.
- Solicits Service work from customer base by phone, email, and on-farm visits.
- Assists with customer clinics, field days, and related promotional events.
- Manages submission of all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit.
- Schedules the trucking for internal and external pickup and deliveries.
- Reviews work orders for completeness and accuracy before customer billing
- Ensures all departmental tools, equipment, and vehicles are in good working order.
- Participates in departmental and location meetings.
- Review Customer Service Satisfaction Surveys and take appropriate action when needed.
- Manages recruiting, staffing, and employee development activities for employees in the Service Department.
- Ensures safety policy and practices are followed
- Conducts business in alignment with the company's Values and ECHO statement.
- Employee review management, hiring, and firing.

Requirements

Education/Experience:
- 2-year associate degree with sufficient management experience.
- Minimum of 3 years of experience in Service Department operations.
- Personnel management skill set.
- Ability to use standard desktop load applications such as Microsoft Office and internet functions.
- Ability to speak effectively one-on-one and within a group.
- Basic understanding of financial principles relative to Service Department operations.
- Ability to analyze and interpret internal reports.

The individual should be able to set work priorities and work independently in the absence of supervision and be able to understand and carry out oral and written directions. Individuals must have the ability to maintain a high degree of motivation in team members to retain the focus of providing the highest level of customer satisfaction.

The individual should have a steady work record, the ability to operate a variety of equipment safely to diagnose, adjust, and repair malfunctions; read and understand operator's and repair manuals, and must be able to perform each of the essential position functions.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to get around the dealership and grounds for various tasks.
- The employee would normally lift or move 10 lbs., frequently lift or move up to 25 lbs. and occasionally lifts or move up to 75 lbs.
- Ability to tolerate up and down movement with bending or stooping including reaching above and below shoulder height with arms and hands.
- Ability to be on one's feet for extended periods.
- Ability to climb a ladder with the ability to carry an object while climbing.
- Ability to operate equipment or other power equipment as necessary.
- Ability to push/pull up to 100 lbs. of force.

Kunau Implement is a long-standing, family-owned company. Kunau Implement offers competitive compensation packages, low employee turnover and a close-knit working environment.

Interested individuals are encouraged to stop in at our Preston location and talk with Kathy Kilburg, HR Manager or apply online.

DISCLAIMER:
This job description has been designed to indicate the general nature and essential duties and responsibilities. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. This document is not a contract and the company may change job duties at any time.

Job Description

Category: Service
Industry: Agriculture

Employee will be responsible for service repair and maintenance work on agricultural equipment.

OTC offers competitive wages, health & dental insurance, 401 (k), life insurance and paid short & long-term disability insurance
Valid driver's license required
Must be able to pass random drug testing

Interested applicants can call Bud Largent at 509-988-0670 or mail resume to P.O. Box 277 Odessa, WA. 99159, Attn: Bud Largent

Application available online at odessatrading.com

Job Description

Category: Service
Industry: Agriculture, Construction/Industrial
Start Date: 1/12/2023

Perform basic diagnostics, service repairs,
maintenance and reconditioning on customer and/or dealership
equipment, new or used. Maintain and operate shop equipment and
tools, performing quality work, efficiently. Keep accurate records of
work performed. Factory service training provided.

Job Description

Category: Service
Industry: Agriculture, Construction/Industrial

Mason Tractor Co located at 2510 Dahlonega Hwy
in Cumming, GA now taking applications for an experienced technician. Must have at least 2 years experience in a service department. Must have your own tools, reliable transportation and a positive attitude.

Job Description

Category: Service
Industry: Agriculture, Construction/Industrial
Start Date: 1/26/2023

Looking for full time Field Service Tech with experience in hydraulics, electrical, and computers. Training will be provided for manufactures equipment that Coastal Tractor sells.
This is your chance to join a family owed dealership that has been around for 50 years.

Job Description

Category: Service
Industry: Agriculture, Construction/Industrial

Mason Tractor Co located at 2510 Dahlonega Hwy in Cumming is now taking applications for an experienced small engine technician. Must have at least 2 years experience in a service department. Must have your own tools, reliable transportation and a positive attitude.

Benefits:
Health insurance
Vision insurance
Life insurance
Paid time off
Dental insurance
401(k) matching

Job Description

Category: Service
Industry: Agriculture
Start Date: 12/25/11

Job Description

Category: Service
Industry: Agriculture
Start Date: 06/07/2018

SUMMARY
Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May requires some direction or guidance from the Service Manager or other Service Technicians.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
* Performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products..
* Participates in training programs required for the development of skills and knowledge.
* Maintains current knowledge of John Deere and competitive products.
* Maintains condition of vehicles, inventory, tools and equipment.
* Maintains a clean work area and performs work in a neat and orderly fashion.
* Follows all safety rules and regulations in performing work assignments.
* Completes all reports and forms required in conjunction with work assignments.
* Accounts for all time on a time card and for all material used in performing assigned duties.

QUALIFICATIONS

* 1+ years of experience performing service repairs.
* Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures.
* Proficient knowledge of mechanical, electrical and electronics used in the repair of agricultural and turf equipment.
* Ability to use basic computer functions.
* Ability to operate vehicles and equipment used for diagnostic purposes.
* Proficient oral and written communication skills.
* Ability to lift at least 75 lbs. repeatedly.
* Basic Service Technician certification preferred.
* High School Diploma or equivalent experience required; Associates degree preferred.
* Clean driving record with a valid drivers license.
* Fork lift license preferred.

Job Description

Category: Service
Industry: Agriculture, Construction/Industrial

Mason Tractor Co located at 5038 Buford Hwy in Norcross, GAs is now taking application for an experienced small engine technician. Must have at least 2 years experience in a service department. Must have experience in a dealership or rental store. Must have your own tools, reliable transportation and a positive attitude. Email resume or apply in person.