BACKJob Listings
Service
Requirements
Experience is required.
Training is provided.
Compensation
Benefits
* Competitive salary * Vacation * 401k * Health Insurance
Job Description
Category: Management
Industry: Agriculture
Objective: Provide professional and knowledgeable service to customers who are seeking assistance in the repair and service of their equipment.
Essential Duties
* Leadership of service department through communication, teamwork, customer responsiveness and profitable decision making
* Promote and ensure internal and external customer satisfaction
* Maintain current knowledge, skills and recognize changing trends in the inventory control area
* Use and understand standard computer applications with dealership information system
* Provide knowledgeable and professional service to customers seeking assistance in the repair and service of their equipment
Qualifications
* Experience in a service department operation preferred, but will train
* Agricultural experience industry preferred but experience in a related sector will be considered
* Ability to communicate effectively and timely with managers, customers and vendors.
* Good understanding of financial principles in relative to a control of a dealership branch service dept.
Mail your resume
Lamb & Webster Inc
Bob LeFrancois
5304 State Route 417
Woodhull, New York 14898 USA
Phone: 607-458-5200
Job Application
Apply OnlineService Advisor
Requirements
Experience is required.
Training is provided.
Compensation
Hourly: $20.00 - $25.00Benefits
Profit Sharing, 401k, PTO available after 90 days, 3 Health Insurance Plans to choose from, Life Insurance Plan fully funded by the Company, Disability Insurance. We also offer Supplemental Life Insurance, Identity Theft and more. The Company pays a large portion of most benefit plans.
Job Description
Category: Service
Industry: Agriculture, Construction/Industrial
Start Date: ASAP
Working for Bobcat of Phoenix means being part of a community ââ¬â employees and clients ââ¬â striving to provide the best service in the industry of AG, Construction, Compact Utility and Rural Lifestyle equipment, speaking boldly about new ideas for innovation, and inspiring creativity in the ways we live and work.
Our Service Advisors are a key part of any service departmentââ¬â¢s success. They are our department leaders who provide the technical know-how behind each repair and provide guidance and training to the mechanic team. Your superior organizational skills and attention to detail will be utilized to attend to clients needs, manage service requests and daily activities of mechanics to ensure the work is performed timely, while adhering to the companyââ¬â¢s standards and managing your departments budget. Your strong technical skills will be utilized to identify and diagnose problems and perform a variety of service requests.
At Bobcat of Phoenix, being a service advisor is much more than sitting behind a desk directing others; we believe in leading by example and walking in the shoes of the people you manage. As a Service Manager, you will be building a community with your team, implementing scheduled maintenance calls, responding to service requests, managing vendors, and communicating and building rapport with clients. You will be an expert on your department; working along with and directing a team of mechanic professionals to ensure the equipment thatââ¬â¢s serviced is returned in excellent condition.
WHO YOU ARE
A Maintenance Whiz. You are the expert on all things technical and are able to teach new skills to your team.
A Clear Communicator. You help your team and clients understand the timeline and process for repairs.
A Team Player. You are united with teammates in delivering the best experience to customers.
Proactive. You act like an owner, scheduling daily service maintenance calls to avoid emergencies.
Personable. You are respectful, pleasant to be around, and enjoy engaging with others.
Levelheaded. You keep your cool during service emergencies and quickly find solutions.
Motivated. You invest extra energy to reach your goals.
Solution-Oriented. You follow through on commitments, letting residents know they matter.
Organized. You are flexible and able to juggle multiple priorities and interactions with customers and teammates smoothly.
WHAT YOUââ¬â¢LL DO
Build rapport with clients. You'll make positive connections with customers by offering a smile and a greeting when you see them and chatting as you scheduled repairs for their equipment.
Manage service requests. Youââ¬â¢ll launch into action when maintenance issues arise, collaborating with teammates and prioritizing service requests to earn trust and build resident satisfaction.
Know the make-ready schedule. Youââ¬â¢ll monitor the mechanics daily activity and schedule
Notice the details. Youââ¬â¢ll walk the property daily, inspecting all areas for cleanliness and safety, and helping to maintain great curb appeal.
REQUIREMENTS
3+ years of hands-on heavy equipment maintenance experience
Supervisory experience
Availability to work a flexible schedule, including weekends
Rotating on-call responsibility for after-hours emergencies
Demonstrated proficiency in working with computers including word processing, calendar management, and equipment dealership software
Valid driver's license and/or access to reliable transportation
PREFERRED EXPERIENCE
College degree or work experience equivalent
Trade school and/or military training or industry designation
Equipment Dealership Experience
Mail your resume
Bobcat of Phoenix
Chance Bingham
21828 N 7th Street
Phoenix, Arizona 85024 USA
Phone:
Job Application
Apply OnlineService Advisor
Requirements
Experience is required.
Training is provided.
Compensation
Hourly: $20.00 - $25.00 USDBenefits
Profit Sharing, 401k with match, Paid time off and Holidays after 90 days, Health Insurance Plans to choose from, Life Insurance Plan fully funded by the Company, Disability Insurance, Dental and Vision. We also offer Supplemental Life Insurance, Identity Theft and more. The Company pays a large portion of most benefit plans
Job Description
Category: Service
Industry: Agriculture, Construction/Industrial
Start Date: ASAP
Bingham Equipment Company is accepting applications for a Service Advisor position for Yuma. This is fast paced position that requires teamwork, computer skills, the ability to respectfully handle customers, and ultimately represent and sell quality service. Bingham Equipment provides a competitive salary, benefits, 401k, training, and career incentives. All applicable candidate(s) must be able to pass a pre-employment drug screening and criminal background review.
Responsibilities:
- Initiate quality customer service to call-in and walk-in customers
- Open, diligently coordinate, and close technician work orders in a timely manner
- Communicate with customers for quoting, approval, and payment of repairs
- Review work orders, verify repairs, and approve the release of equipment
- Schedule field service for customer, warranty, and manufacture campaign needs
- Meet regularly to monitor important service department profit and efficiency targets
- Meet company service sales goals
- Cross train with other departments to handle overflow needs
Attributes:
The ideal candidate will...
- Be customer focused and able to treat a wide range of customer interactions with respect
- Be organized and dependable with very strong follow-through skills
- Be an effective communicator with colleague and customer relation skills
- Have experience with agriculture and construction equipment
- Be very familiar with computer use and trainable on CDK, Microsoft Outlook and others
- Have a basic understanding of accounting principles and vocabulary
- Be a positive thinker with a can do attitude.
We are an organization that prides itself in the power of teamwork and our ability to adopt new processes and efficiencies. Experience as a service advisor is not required, we will train. Mechanical background is a must.
Mail your resume
Bingham Equipment Company
Kevin Ghose
710 N. 195th Ave
Buckeye, Arizona 85326 USA
Phone:
Job Application
Apply OnlineService Ag Manager
Requirements
Experience is required.
Training is provided.
Compensation
Benefits
CJE employees receive competitive wages, the opportunity to participate in performance incentive programs, and a benefits program which includes excellent healthcare benefits, a 401(k) program, generous paid time off, and uniform program. Training opportunities at Central Jersey Equipment are endless!
Job Description
Category: Service
Industry: Agriculture
Central Jersey Equipment offers the latest Agriculture, Turf, and Commercial equipment. With four locations throughout New Jersey, we service residential, agricultural, and commercial customers in the Garden State. We cover an expansive geographical area from the Jersey Shore to the Delaware River and from Philadelphia up to New York City, and beyond.
Central Jersey Equipment is always looking to hire the best possible people to work at our state-of-the-art facilities.
The Service Manager directs and controls service operations for the entire organization to maximize return on investment through service sales growth and the effective management of labor sales, staffing and budgets. Attracts, retains, and effectively engages department personnel.
Hours:
� Monday-Friday 8-5, Saturdays 8-12
� During seasonal/peak-time longer hours may be required
Qualifications:
� Must have at least 3 years of previous management experience. Resumes without previous management experience will not be considered.
� 3+ years experience as a manager of Service Department operations
� Must have prior experience working as a mechanic (�turning wrenches�)
� Turf/Ag equipment experience preferred
� Familiar with John Deere and competitive products
� Ability to lead and motivate others
� Strong interpersonal skills
� Ability to write and speak effectively to individuals and groups
� Understand HR functions as it relates to supervising, hiring, firing, discipline
� Basic understanding of financial principles relative to Service Department Operations
� Excellent customer service skills
� Must be computer savvy.
� Must be proficient in MS Office Suite
� Must be proficient with Internet applications
� Must have proficient oral and written skills
� Associates degree or equivalent experience required
� Bachelor�s degree preferred
� Must be able to lift at least 75 lbs.
� Must have a valid driver�s license
Essential Functions:
o Develops, maintains and manages the execution of the Service Department Strategic Business Plan for the organization
o Creates and monitors annual Service Department goals and budget for the entire organization, in alignment with the organization�s financial and operational objectives
o Develops, communicates, enforces, and monitors effective Service Department processes to ensure internal and external customer satisfaction as well as Service Department efficiencies
o Monitors individual and overall Service Department performance relative to labor sales and expense control, across the organization in line with the organization�s objectives
o Develops and implements the Service Department employee compensation plans
o Creates and facilitates the execution of Corporate Service Marketing Plan including advertising, marketing and promotional programs to grow labor sales for the organization
o Facilitates the organization�s Customer Satisfaction Program to enhance and maintain customer relationships and training relative to service support
o Manages recruiting, staffing and employee development activities for the Service Department
Mail your resume
Central Jersey Equipment, LLC
Cindy Gallagher
2885 ROUTE 206 SOUTH, BLDG 4
Columbus, New Jersey 08022 USA
Phone: 609-288-6637
Job Application
Apply OnlineService Clerk
Requirements
Experience is required.
Training is provided.
Compensation
Benefits
CJE values its employees so much that we pay for your health coverage! In addition, we also offer voluntary dental coverage and a 401K plan for retirement planning. After the 90-probationary period, new hires not only become eligible for benefits but also for paid time off. We offer paid sick, vacation and holiday time.
Job Description
Category: Service
Industry: Agriculture
The Service Clerk position will report to the Service Manager and support the service department in meeting customer needs through initiating equipment services and repairs by determining performance problems and services requested, verifying warranty and service contract coverage, developing estimates, writing repair orders, maintaining customer rapport and records. Administrative tasks such as answering incoming phone calls, end of day reports and cash handling will also be part the job responsibilities. Employees will receive on-the-job training as well as other trainings through John Deere University (JDU).
Essential Functions:
- Fields internal and external customer inquiries to the Service Department
- Opens work orders as directed by the Service Manager and maintains control until they are closed and invoiced
- Updates customer profiles using equipment, hours, or other information from the customer work orders
- May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
- Determines equipment problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking equipment maintenance records; examining service schedules.
- Verifies warranty, PowerGard, service contract and/or maintenance plan coverage by examining records and papers; explaining provisions and exclusions.
- Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
- Prepares detailed repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
- Maintains customer rapport by explaining estimates and expected return of equipment; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging hauling.
- Ability to make cold calls to customers during the winter months to promote service specials
- Administrative tasks include answering incoming customer calls, completing end of day reports for cash, credit and check payments, and general office duties
Compensation
- Hourly, entry level
- Incentives available
Hours:
- 40 hours per week (Mon-Sat)
- During seasonal/peak-time longer hours/OT may be required
Qualifications:
- MUST be computer savvy with the ability to type
- MUST be proficient in MS Office Suite and internet applications
- MUST have excellent oral and written skills, including proper grammar and proofreading skills
- MUST have proficient math skills
- Previous experience as a service writer preferred
- Friendly attitude with a focus on customer satisfaction
- Ability and desire to be part of a team
- General understanding of mechanical/technical terminology is preferred
- MUST have a HS Diploma or GED
- Must be able to lift at least 40 lbs.
- Fork lift license preferred
If you meet the above criteria to be at Central Jersey Equipment please apply for this position. We will do our best to keep in your informed. If we do not call you for an interview, we will keep your resume on file for 1 year incase another position matching your qualifications becomes available.
Please do not call in regards to this position. If your qualifications and experience meets what we are looking for we will contact you.
Mail your resume
Central Jersey Equipment, LLC
Cindy Gallagher
2885 ROUTE 206 SOUTH, BLDG 4
Columbus, New Jersey 08022 USA
Phone: 609-288-6637
Job Application
Apply OnlineService Clerk
Requirements
Experience is required.
Training is provided.
Compensation
Benefits
CJE values its employees so much that we pay for your health coverage! In addition, we also offer voluntary dental coverage and a 401K plan for retirement planning. After the 90-probationary period, new hires not only become eligible for benefits but also for paid time off. We offer paid sick, vacation and holiday time.
Job Description
Category: Service
Industry: Agriculture
The Service Clerk position will report to the Service Manager and support the service department in meeting customer needs through initiating equipment services and repairs by determining performance problems and services requested, verifying warranty and service contract coverage, developing estimates, writing repair orders, maintaining customer rapport and records. Administrative tasks such as answering incoming phone calls, end of day reports and cash handling will also be part the job responsibilities. Employees will receive on-the-job training as well as other trainings through John Deere University (JDU).
Essential Functions:
- Fields internal and external customer inquiries to the Service Department
- Opens work orders as directed by the Service Manager and maintains control until they are closed and invoiced
- Updates customer profiles using equipment, hours, or other information from the customer work orders
- May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
- Determines equipment problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking equipment maintenance records; examining service schedules.
- Verifies warranty, PowerGard, service contract and/or maintenance plan coverage by examining records and papers; explaining provisions and exclusions.
- Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
- Prepares detailed repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
- Maintains customer rapport by explaining estimates and expected return of equipment; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging hauling.
- Ability to make cold calls to customers during the winter months to promote service specials
- Administrative tasks include answering incoming customer calls, completing end of day reports for cash, credit and check payments, and general office duties
Compensation
- Hourly, entry level
- Incentives available
Hours:
- 40 hours per week (Mon-Sat)
- During seasonal/peak-time longer hours/OT may be required
Qualifications:
- MUST be computer savvy with the ability to type
- MUST be proficient in MS Office Suite and internet applications
- MUST have excellent oral and written skills, including proper grammar and proofreading skills
- MUST have proficient math skills
- Previous experience as a service writer preferred
- Friendly attitude with a focus on customer satisfaction
- Ability and desire to be part of a team
- General understanding of mechanical/technical terminology is preferred
- MUST have a HS Diploma or GED
- Must be able to lift at least 40 lbs.
- Fork lift license preferred
If you meet the above criteria to be at Central Jersey Equipment please apply for this position. We will do our best to keep in your informed. If we do not call you for an interview, we will keep your resume on file for 1 year incase another position matching your qualifications becomes available.
Please do not call in regards to this position. If your qualifications and experience meets what we are looking for we will contact you.
Mail your resume
Central Jersey Equipment, LLC
Cindy Gallagher
2885 ROUTE 206 SOUTH, BLDG 4
Columbus, New Jersey 08022 USA
Phone: 609-288-6637
Job Application
Apply OnlineService Clerk/Writer
Requirements
Experience is required.
Training is provided.
Compensation
Salary: CompetitiveBenefits
401K, Paid Time Off, Medical, Dental and Life
Job Description
Category: Service
Industry: Agriculture, Construction/Industrial, Grounds Care, Material Handling
Service Writer
SUMMARY
Assist the Service Manager in maintaining accurate and on-time reports and records relative to the service departments operation within the dealership.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Fields internal and external customer inquiries to the Service Department.
Opens work orders as directed by the Service Manager and maintains control until they are closed and invoiced.
Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager.
Maintains Service Department filing and records.
Updates customer profiles using equipment, hours, or other information from the customer work orders.
Maintains accessories and supplies and prepares replacement orders.
May prepare Service Technician efficiency reports.
Code Technicians time.
May process warranty and/or product improvement claims including the computation of charges, submission and follow-up.
Prepares billing for PMs, Repairs, and CODs.
Follow up with Technicians to make sure they are preparing their own repair quotes and billing time out for quote preparation.
Coordinate pick up and delivery schedule.
QUALIFICATIONS
Basic knowledge of accounting practices.
Ability to use standard desktop load applications such as Microsoft Office and internet functions.
Knowledge of office procedures.
General understanding of mechanical/technical terms is preferred.
High School Diploma or equivalent experience.
Must have a valid drivers license
Must have a clean driving record
HOURS
Monday Friday 8am-5pm
Saturday 8am-Noon
Extended hours during busy seasons
Mail your resume
Ag-Pro Companies
Amy Mulcahy
All 10 locations, Ohio USA
Phone: 614-317-9390
Job Application
Apply OnlineService Manager
Requirements
Experience is required.
Training is provided.
Compensation
Benefits
401K Paid Time Off Medical Dental Life Insurance
Job Description
Category: Service
Industry: Agriculture
Start Date: 07/03/2018
SUMMARY
Directs and coordinates activities concerned with acquisition of equipment,operation and maintenance of equipment repair and storage facilities by performing the following duties personally or through subordinate supervisors.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned.
Coordinates activities of personnel conducting Diagnostics, testing and repairs of equipment.
Directs procurement of all types of company owned and operated equipment and materials, supplies, and parts required to maintain equipment, and storage facilities.
Coordinates repair and maintenance services to obtain maximum utilization of equipment and prevent operational delays in other departments.
SUPERVISORY RESPONSIBILITIES
Manages Service Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Four year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in
written, oral, diagram, or schedule form.
COMPUTER SKILLS
Inventory Control Software
PHYSICAL DEMANDS
While performing the duties of this job the employee is regularly required to stand and walk. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds and up to 25 pounds. The employee is frequently required to lift up to 50 pounds. The employee is occasionally required to lift up to 100 pounds.
Mail your resume
Ag-Pro Companies
Amy Mulcahy
3727 Park Mill Run Drive
Hilliard, Ohio 43026 USA
Phone:
Job Application
Apply OnlineService Manager
Requirements
Experience is required.
Training is not provided.
Compensation
Benefits
Vacation, sick leave, retirement etc.
Job Description
Category: Management
Industry: Agriculture
Managing others, Communicating with customers as well as the other employees in the shop, paperwork.
Mail or fax your resume
Rolla Implement
Chris Neufeld
1201 West Main Ave
Rolla, North Dakota 58367 USA
Phone: 701-4773116
Fax: 701-477-0237
Job Application
Apply OnlineService Manager
Requirements
Experience is required.
Training is provided.
Compensation
Benefits
CJE employees receive competitive wages, the opportunity to participate in performance incentive programs, and a benefits program which includes excellent healthcare benefits, a 401(k) program, generous paid time off, and uniform program. Training opportunities at Central Jersey Equipment are endless!
Job Description
Category: Service
Industry: Agriculture
Central Jersey Equipment offers the latest Agriculture, Turf, and Commercial equipment. With five locations throughout New Jersey, we service residential, agricultural, and commercial customers in the Garden State. We cover an expansive geographical area from the Jersey Shore to the Delaware River and from Philadelphia up to New York City, and beyond.
Central Jersey Equipment is always looking to hire the best possible people to work at our state-of-the-art facilities.
The Service Manager directs and controls service operations for the entire organization to maximize return on investment through service sales growth and the effective management of labor sales, staffing and budgets. Attracts, retains, and effectively engages department personnel.
Hours:
- Monday-Friday 8-5, Saturdays 8-12
- During seasonal/peak-time longer hours may be required
Compensation
- Salary
- Incentives available
Benefits
CJE values its employees so much that we pay for your health coverage! In addition, we also offer voluntary dental coverage and a 401K plan for retirement planning. After the 90-probationary period, new hires not only become eligible for benefits but also for paid time off. We offer paid sick, vacation and holiday time.
Qualifications:
- Must have at least 3 years of previous management experience. Resumes without previous management experience will not be considered.
- 3+ years experience as a manager of Service Department operations
- Must have prior experience working as a mechanic (turning wrenches)
- Turf/Ag equipment experience preferred
- Familiar with John Deere and competitive products
- Ability to lead and motivate others
- Strong interpersonal skills
- Ability to write and speak effectively to individuals and groups
- Understand HR functions as it relates to supervising, hiring, firing, discipline
- Basic understanding of financial principles relative to Service Department Operations
- Excellent customer service skills
- Must be computer savvy.
- Must be proficient in MS Office Suite
- Must be proficient with Internet applications
- Must have proficient oral and written skills
- Associates degree or equivalent experience required
- Bachelor's degree preferred
- Must be able to lift at least 75 lbs.
- Must have a valid driver's license
Essential Functions:
- Develops, maintains and manages the execution of the Service Department Strategic Business Plan for the organization
- Creates and monitors annual Service Department goals and budget for the entire organization, in alignment with the organization's financial and operational objectives
- Develops, communicates, enforces, and monitors effective Service Department processes to ensure internal and external customer satisfaction as well as Service Department efficiencies
- Monitors individual and overall Service Department performance relative to labor sales and expense control, across the organization in line with the organization's objectives
- Develops and implements the Service Department employee compensation plans
- Creates and facilitates the execution of Corporate Service Marketing Plan including advertising, marketing and promotional programs to grow labor sales for the organization
- Facilitates the organization's Customer Satisfaction Program to enhance and maintain customer relationships and training relative to service support
- Manages recruiting, staffing and employee development activities for the Service Department
If you meet the above criteria to be at Central Jersey Equipment please apply for this position. We will do our best to keep in your informed. If we do not call you for an interview, we will keep your resume on file for 1 year incase another position matching your qualifications becomes available.
Please do not call in regards to this position. If your qualifications and experience meets what we are looking for we will contact you.
Mail your resume
Central Jersey Equipment, LLC
Cindy Gallagher
2885 ROUTE 206 SOUTH, BLDG 4
Columbus, New Jersey 08022 USA
Phone: 609-288-6637
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