BACKJob Listings
Service Advisor
Requirements
Experience is required.
Training is provided.
Compensation
Hourly: $25.00-$30.00 USDBenefits
Profit Sharing, 401k with match, Paid time off and Holidays after 90 days, Health Insurance Plans to choose from, Life Insurance Plan fully funded by the Company, Disability Insurance, Dental and Vision. We also offer Supplemental Life Insurance, Identity Theft and more. The Company pays a large portion of most benefit plans. Position will include Company Laptop and Cellphone
Job Description
Category: Service
Industry: Agriculture, Construction/Industrial, ATV
Start Date: ASAP
Bingham Equipment Company is currently seeking an experienced Service Advisor that will provide leadership in motivating, managing and evaluating Service Technicians. The Service Advisor will efficiently coordinate, schedule and manage Service Technician’s time, while maintaining the work order process. This role will also communicate with the customer in regard to estimates, job status and scheduling. This advisor role will coordinate activities with other departments of the dealership to best serve the needs of the customer and employees.
Specific Duties Include:
- Demonstrate leadership in day-to-day management of the Service Technicians under their direction.
- Assign and schedule jobs and work areas to Service Technicians according to their skills and knowledge.
- Coach, mentor, and communicate job expectations to service department team members.
- Effectively utilize the service scheduling tool to properly manage the flow of the work order process to completion. (customer, internal, and warranty)
- Follow and understand all of our manufacturing partner's guidelines, processes and expectations.
- Review and approve the daily timecards for employees.
- Proactively seek customer feedback, anticipate problems and respond promptly.
- Respond and follow up to employee issues and/or concerns.
- Review and process all repair work orders for accuracy and completeness concerning parts, materials, labor and approve the release of equipment for delivery to the customer.
- Assist and support all aspects of the service department in support of the responsibilities of the Service Manager.
- Maintain technical and product knowledge on all equipment sold within the dealership's area of responsibility.
- Maintain and demonstrate the knowledge of Bingham Equipment Co. Service operations and procedures model.
- Effectively utilize company provided tools, i.e. Work Order Scheduler, Service Advisor Remote, etc.
- Handle warranty claims, including computation of charges, partner with the Warranty Department on the submission and follow-up of all warranty claims.
- Ensure that appropriate communications take place throughout the location by facilitating/participating in monthly open-book meetings, conducting regular team meetings, encouraging an open-door policy, and proactively seeking feedback from team members.
- Foster an engaged work environment within the location, encouraging accountability, open communication, teamwork and a commitment to service the customer.
- Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long term relationships with customers.
- Ensure that the company/location reputation and image in the community is consistent with Bingham Equipment Co. Core Values, and that business relationships are not compromised.
- Responsible for ensuring that sound and safe business practices and processes are implemented and are continuously improved to effectively and efficiently achieve ethical
business objectives.
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
- Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
- Perform all other duties as assigned by management in a professional and efficient manner.
Requirements
- Previous supervisory/management experience preferred
- Excellent customer service skills
- Excellent computer skills
- Technical knowledge
- Excellent time management, problem solving and organizational skills
- Excellent oral and written communication skills
- High school and/or technical school education
- Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship
Mail or fax your resume
Bingham Equipment Company
Joe Diaz
1655 S Country Club Drive
Mesa, Arizona 85210 USA
Phone:
Fax:
Job Application
Apply OnlineService Clerk
Requirements
Experience is required.
Training is provided.
Compensation
Benefits
CJE values its employees so much that we pay for your health coverage! In addition, we also offer voluntary dental coverage and a 401K plan for retirement planning. After the 90-probationary period, new hires not only become eligible for benefits but also for paid time off. We offer paid sick, vacation and holiday time.
Job Description
Category: Service
Industry: Agriculture
The Service Clerk position will report to the Service Manager and support the service department in meeting customer needs through initiating equipment services and repairs by determining performance problems and services requested, verifying warranty and service contract coverage, developing estimates, writing repair orders, maintaining customer rapport and records. Administrative tasks such as answering incoming phone calls, end of day reports and cash handling will also be part the job responsibilities. Employees will receive on-the-job training as well as other trainings through John Deere University (JDU).
Essential Functions:
- Fields internal and external customer inquiries to the Service Department
- Opens work orders as directed by the Service Manager and maintains control until they are closed and invoiced
- Updates customer profiles using equipment, hours, or other information from the customer work orders
- May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
- Determines equipment problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking equipment maintenance records; examining service schedules.
- Verifies warranty, PowerGard, service contract and/or maintenance plan coverage by examining records and papers; explaining provisions and exclusions.
- Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
- Prepares detailed repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
- Maintains customer rapport by explaining estimates and expected return of equipment; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging hauling.
- Ability to make cold calls to customers during the winter months to promote service specials
- Administrative tasks include answering incoming customer calls, completing end of day reports for cash, credit and check payments, and general office duties
Compensation
- Hourly, entry level
- Incentives available
Hours:
- 40 hours per week (Mon-Sat)
- During seasonal/peak-time longer hours/OT may be required
Qualifications:
- MUST be computer savvy with the ability to type
- MUST be proficient in MS Office Suite and internet applications
- MUST have excellent oral and written skills, including proper grammar and proofreading skills
- MUST have proficient math skills
- Previous experience as a service writer preferred
- Friendly attitude with a focus on customer satisfaction
- Ability and desire to be part of a team
- General understanding of mechanical/technical terminology is preferred
- MUST have a HS Diploma or GED
- Must be able to lift at least 40 lbs.
- Fork lift license preferred
If you meet the above criteria to be at Central Jersey Equipment please apply for this position. We will do our best to keep you informed. If we do not call you for an interview, we will keep your resume on file for 1 year incase another position matching your qualifications becomes available.
Please do not call in regards to this position. If your qualifications and experience meets what we are looking for we will contact you.
Mail your resume
Central Jersey Equipment, LLC
Cindy Gallagher
2885 ROUTE 206 SOUTH, BLDG 4
Columbus, New Jersey 08022 USA
Phone: 609-288-6637
Job Application
Apply OnlineService Clerk/Writer
Requirements
Experience is required.
Training is provided.
Compensation
Salary: CompetitiveBenefits
401K, Paid Time Off, Medical, Dental and Life
Job Description
Category: Service
Industry: Agriculture, Construction/Industrial, Grounds Care, Material Handling
Service Writer
SUMMARY
Assist the Service Manager in maintaining accurate and on-time reports and records relative to the service departments operation within the dealership.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Fields internal and external customer inquiries to the Service Department.
Opens work orders as directed by the Service Manager and maintains control until they are closed and invoiced.
Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager.
Maintains Service Department filing and records.
Updates customer profiles using equipment, hours, or other information from the customer work orders.
Maintains accessories and supplies and prepares replacement orders.
May prepare Service Technician efficiency reports.
Code Technicians time.
May process warranty and/or product improvement claims including the computation of charges, submission and follow-up.
Prepares billing for PMs, Repairs, and CODs.
Follow up with Technicians to make sure they are preparing their own repair quotes and billing time out for quote preparation.
Coordinate pick up and delivery schedule.
QUALIFICATIONS
Basic knowledge of accounting practices.
Ability to use standard desktop load applications such as Microsoft Office and internet functions.
Knowledge of office procedures.
General understanding of mechanical/technical terms is preferred.
High School Diploma or equivalent experience.
Must have a valid drivers license
Must have a clean driving record
HOURS
Monday Friday 8am-5pm
Saturday 8am-Noon
Extended hours during busy seasons
Mail your resume
Ag-Pro Companies
Amy Mulcahy
All 10 locations, Ohio USA
Phone: 614-317-9390
Job Application
Apply OnlineService Department Parts Counter
Requirements
Experience is not required.
Training is provided.
Compensation
Benefits
Benefits will include health and dental insurance, 401K, profit sharing, holiday and vacation.
Job Description
Category: Parts
Industry: Agriculture, Construction/Industrial, Grounds Care, ATV
Kunau Implement is a 'Best in Class' organization in the Midwest that offers parts, sales, and service of agricultural, commercial, and residential equipment. We are seeking a highly motivated and experienced individual to join our service parts department team at our DeWitt location.
Applicants would ideally have experience with agriculture parts and be motivated to assist Service Technicians with parts for a variety of equipment ranging from lawnmowers to combines.
Duties and Responsibilities Include:
- Assist technicians with parts needs
- Deliver parts to tech stations
- Ensure that parts orders are complete
- Monitor backorders
Requirements:
- Agriculture parts experience is a plus, but willing to train with agriculture parts.
- Strong computer skills, ability to use standard desktop load applications such as Microsoft Office and internet functions.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to get around the dealership and grounds for various tasks.
- The employee would normally lift or move 10 lbs., frequently lift, or move up to 25 lbs. and occasionally lifts or move up to 75 lbs.
- Ability to tolerate up and down movement with bending or stooping including reaching above and below shoulder height with arms and hands.
- Ability to be on one's feet for extended periods of time.
- Ability to climb a ladder with the ability to carry an object while climbing.
- Ability to operate equipment or other power equipment, as necessary.
- Ability to push/pull up to 100 lbs. of force.
Kunau Implement is a long-standing, family-owned company, celebrating over 85 years of commitment and service to our loyal customers. The hired individual will work well with our team, have a customer-focused attitude, and hold himself or herself to high standards of performance.
Kunau Implement offers competitive compensation packages, health insurance, 401K, profit sharing, holiday and vacation pay. Come be a part of an award-winning team! For more details or to apply online at www.kunauimplement.com/careers
Mail or fax your resume
Kunau Implement Co.
Kathy Kilburg
420 West White Street
Preston, Iowa 52069 USA
Phone: 563.689.3311
Fax: 563.689.4621
Job Application
Apply OnlineService Manager
Requirements
Experience is required.
Training is provided.
Compensation
Salary: Salary + CommissionBenefits
Health Insurance, Uniforms, 401K to name a few.
Job Description
Category: Service
Industry: Agriculture
Managing all aspects of our service department;
Technicians, job flow, warranties and handling customers
Mail your resume
Kleiber Tractor & Equipment Inc
David Kleiber
Po Box 299
1701 West Travis Street
La Grange, Texas 78945-0299 USA
Phone: 979-968-3187
Job Application
Apply OnlineService Manager
Requirements
Experience is required.
Training is provided.
Compensation
Benefits
Benefits will include health and dental insurance, 401K, profit sharing, holiday and vacation.
Job Description
Category: Service
Industry: Agriculture, Construction/Industrial, Grounds Care
Kunau Implement is a 'Best in Class' organization in the Midwest that offers parts, sales, and service of agricultural, commercial, and residential equipment. We are seeking a highly motivated and experienced Service Manager to join our team in Preston, IA.
At the complex level, the Service Manager maximizes return on investment by optimizing Service Department processes and resources to ensure internal and external customer satisfaction. The position grows profitable service labor sales and exercises disciplined expense control. It attracts, retains, and effectively engages department personnel.
Duties include
- Develops, communicates, enforces, and monitors effective Service Department processes to ensure internal and external customer satisfaction.
- Assists in creating annual Service Department goals and budget, in alignment with the organization's financial and operational objectives.
- Assists in developing and executing Service Department marketing plans and monitors monthly to ensure achievement of departmental goals.
- Solicits Service work from customer base by phone, email, and on-farm visits.
- Assists with customer clinics, field days, and related promotional events.
- Manages submission of all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit.
- Schedules the trucking for internal and external pickup and deliveries.
- Reviews work orders for completeness and accuracy before customer billing
- Ensures all departmental tools, equipment, and vehicles are in good working order.
- Participates in departmental and location meetings.
- Review Customer Service Satisfaction Surveys and take appropriate action when needed.
- Manages recruiting, staffing, and employee development activities for employees in the Service Department.
- Ensures safety policy and practices are followed
- Conducts business in alignment with the company's Values and ECHO statement.
- Employee review management, hiring, and firing.
Requirements
Education/Experience:
- 2-year associate degree with sufficient management experience.
- Minimum of 3 years of experience in Service Department operations.
- Personnel management skill set.
- Ability to use standard desktop load applications such as Microsoft Office and internet functions.
- Ability to speak effectively one-on-one and within a group.
- Basic understanding of financial principles relative to Service Department operations.
- Ability to analyze and interpret internal reports.
The individual should be able to set work priorities and work independently in the absence of supervision and be able to understand and carry out oral and written directions. Individuals must have the ability to maintain a high degree of motivation in team members to retain the focus of providing the highest level of customer satisfaction.
The individual should have a steady work record, the ability to operate a variety of equipment safely to diagnose, adjust, and repair malfunctions; read and understand operator's and repair manuals, and must be able to perform each of the essential position functions.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to get around the dealership and grounds for various tasks.
- The employee would normally lift or move 10 lbs., frequently lift or move up to 25 lbs. and occasionally lifts or move up to 75 lbs.
- Ability to tolerate up and down movement with bending or stooping including reaching above and below shoulder height with arms and hands.
- Ability to be on one's feet for extended periods.
- Ability to climb a ladder with the ability to carry an object while climbing.
- Ability to operate equipment or other power equipment as necessary.
- Ability to push/pull up to 100 lbs. of force.
Kunau Implement is a long-standing, family-owned company. Kunau Implement offers competitive compensation packages, low employee turnover and a close-knit working environment.
Interested individuals are encouraged to stop in at our Preston location and talk with Kathy Kilburg, HR Manager or apply online.
DISCLAIMER:
This job description has been designed to indicate the general nature and essential duties and responsibilities. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. This document is not a contract and the company may change job duties at any time.
Mail your resume
Kunau Implement Co.
Kathy Kilburg
420 West White Street
Preston, Iowa 52069 USA
Phone: 563.689.3311
Job Application
Apply OnlineService Manager
Requirements
Experience is required.
Training is provided.
Compensation
Benefits
Health (partial employer paid) Dental Vision Life Insurance (employer paid) 401k with matching
Job Description
Category: Service
Industry: Agriculture, Construction/Industrial
Service Manager Job Description
Mason Tractor Co. in Waverly Hall, GA is accepting resumes for the Service Manager position. This is a full-time position with competitive salary and benefits.
Responsibilities:
Full Management of the Service Department
Ensure customer satisfaction by providing excellent service
Manage and motivate technicians and other Service employees to meet performance goals
Develop and implement service policies and procedures
Monitor and control expenses to meet budget goals
Maintain accurate records of service work and customer interactions
Ensure compliance with safety regulations and company policies
Requirements:
At least 5 years of experience in managing a service department and technicians in the Equipment, Trucking, or Automotive Industries
Computer skills
Pleasant, but firm personality
Skills to manage employees as well as customers
Optional Employee Benefits Available:
Health Insurance
Dental Insurance
Vision Insurance
401k with employer matching
Life and AD&D Insurance
Other supplemental insurances offered
If you meet the requirements and are interested in this position, please submit your resume for consideration.
Mail your resume
Mason Tractor Co.
Mallory Woodall
7610 GA-85
Waverly Hall, Georgia 31831 USA
Phone: 7066323777
Job Application
Apply OnlineService Manager
Requirements
Experience is required.
Training is provided.
Compensation
Benefits
401K Paid Time Off Medical Dental Life Insurance
Job Description
Category: Service
Industry: Agriculture
Start Date: 07/03/2018
SUMMARY
Directs and coordinates activities concerned with acquisition of equipment,operation and maintenance of equipment repair and storage facilities by performing the following duties personally or through subordinate supervisors.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned.
Coordinates activities of personnel conducting Diagnostics, testing and repairs of equipment.
Directs procurement of all types of company owned and operated equipment and materials, supplies, and parts required to maintain equipment, and storage facilities.
Coordinates repair and maintenance services to obtain maximum utilization of equipment and prevent operational delays in other departments.
SUPERVISORY RESPONSIBILITIES
Manages Service Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Four year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in
written, oral, diagram, or schedule form.
COMPUTER SKILLS
Inventory Control Software
PHYSICAL DEMANDS
While performing the duties of this job the employee is regularly required to stand and walk. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds and up to 25 pounds. The employee is frequently required to lift up to 50 pounds. The employee is occasionally required to lift up to 100 pounds.
Mail your resume
Ag-Pro Companies
Amy Mulcahy
3727 Park Mill Run Drive
Hilliard, Ohio 43026 USA
Phone:
Job Application
Apply OnlineService Manager
Requirements
Experience is required.
Training is provided.
Compensation
Benefits
CJE employees receive competitive wages, the opportunity to participate in performance incentive programs, and a benefits program which includes excellent healthcare benefits, a 401(k) program, generous paid time off, and uniform program. Training opportunities at Central Jersey Equipment are endless!
Job Description
Category: Service
Industry: Agriculture
Central Jersey Equipment offers the latest Agriculture, Turf, and Commercial equipment. With five locations throughout New Jersey, we service residential, agricultural, and commercial customers in the Garden State. We cover an expansive geographical area from the Jersey Shore to the Delaware River and from Philadelphia up to New York City, and beyond.
Central Jersey Equipment is always looking to hire the best possible people to work at our state-of-the-art facilities.
The Service Manager directs and controls service operations for the entire organization to maximize return on investment through service sales growth and the effective management of labor sales, staffing and budgets. Attracts, retains, and effectively engages department personnel.
Hours:
- Monday-Friday 8-5, Saturdays 8-12
- During seasonal/peak-time longer hours may be required
Compensation
- Salary
- Incentives available
Benefits
CJE values its employees so much that we pay for your health coverage! In addition, we also offer voluntary dental coverage and a 401K plan for retirement planning. After the 90-probationary period, new hires not only become eligible for benefits but also for paid time off. We offer paid sick, vacation and holiday time.
Qualifications:
- Must have at least 3 years of previous management experience. Resumes without previous management experience will not be considered.
- 3+ years experience as a manager of Service Department operations
- Must have prior experience working as a mechanic (turning wrenches)
- Turf/Ag equipment experience preferred
- Familiar with John Deere and competitive products
- Ability to lead and motivate others
- Strong interpersonal skills
- Ability to write and speak effectively to individuals and groups
- Understand HR functions as it relates to supervising, hiring, firing, discipline
- Basic understanding of financial principles relative to Service Department Operations
- Excellent customer service skills
- Must be computer savvy.
- Must be proficient in MS Office Suite
- Must be proficient with Internet applications
- Must have proficient oral and written skills
- Associates degree or equivalent experience required
- Bachelor's degree preferred
- Must be able to lift at least 75 lbs.
- Must have a valid driver's license
Essential Functions:
- Develops, maintains and manages the execution of the Service Department Strategic Business Plan for the organization
- Creates and monitors annual Service Department goals and budget for the entire organization, in alignment with the organization's financial and operational objectives
- Develops, communicates, enforces, and monitors effective Service Department processes to ensure internal and external customer satisfaction as well as Service Department efficiencies
- Monitors individual and overall Service Department performance relative to labor sales and expense control, across the organization in line with the organization's objectives
- Develops and implements the Service Department employee compensation plans
- Creates and facilitates the execution of Corporate Service Marketing Plan including advertising, marketing and promotional programs to grow labor sales for the organization
- Facilitates the organization's Customer Satisfaction Program to enhance and maintain customer relationships and training relative to service support
- Manages recruiting, staffing and employee development activities for the Service Department
If you meet the above criteria to be at Central Jersey Equipment please apply for this position. We will do our best to keep you informed. If we do not call you for an interview, we will keep your resume on file for 1 year incase another position matching your qualifications becomes available.
Please do not call in regards to this position. If your qualifications and experience meets what we are looking for we will contact you.
Mail your resume
Central Jersey Equipment, LLC
Cindy Gallagher
2885 ROUTE 206 SOUTH, BLDG 4
Columbus, New Jersey 08022 USA
Phone: 609-288-6637
Job Application
Apply OnlineService Manager
Requirements
Experience is required.
Training is provided.
Compensation
Benefits
CJE employees receive competitive wages, the opportunity to participate in performance incentive programs, and a benefits program which includes excellent healthcare benefits, a 401(k) program, generous paid time off, and uniform program. Training opportunities at Central Jersey Equipment are endless!
Job Description
Category: Service
Industry: Agriculture
Central Jersey Equipment offers the latest Agriculture, Turf, and Commercial equipment. With five locations throughout New Jersey, we service residential, agricultural, and commercial customers in the Garden State. We cover an expansive geographical area from the Jersey Shore to the Delaware River and from Philadelphia up to New York City, and beyond.
Central Jersey Equipment is always looking to hire the best possible people to work at our state-of-the-art facilities.
The Service Manager directs and controls service operations for the entire organization to maximize return on investment through service sales growth and the effective management of labor sales, staffing and budgets. Attracts, retains, and effectively engages department personnel.
Hours:
- Monday-Friday 8-5, Saturdays 8-12
- During seasonal/peak-time longer hours may be required
Compensation
- Salary
- Incentives available
Benefits
CJE values its employees so much that we pay for your health coverage! In addition, we also offer voluntary dental coverage and a 401K plan for retirement planning. After the 90-probationary period, new hires not only become eligible for benefits but also for paid time off. We offer paid sick, vacation and holiday time.
Qualifications:
- Must have at least 3 years of previous management experience. Resumes without previous management experience will not be considered.
- 3+ years experience as a manager of Service Department operations
- Must have prior experience working as a mechanic (turning wrenches)
- Turf/Ag equipment experience preferred
- Familiar with John Deere and competitive products
- Ability to lead and motivate others
- Strong interpersonal skills
- Ability to write and speak effectively to individuals and groups
- Understand HR functions as it relates to supervising, hiring, firing, discipline
- Basic understanding of financial principles relative to Service Department Operations
- Excellent customer service skills
- Must be computer savvy.
- Must be proficient in MS Office Suite
- Must be proficient with Internet applications
- Must have proficient oral and written skills
- Associates degree or equivalent experience required
- Bachelor's degree preferred
- Must be able to lift at least 75 lbs.
- Must have a valid driver's license
Essential Functions:
- Develops, maintains and manages the execution of the Service Department Strategic Business Plan for the organization
- Creates and monitors annual Service Department goals and budget for the entire organization, in alignment with the organization's financial and operational objectives
- Develops, communicates, enforces, and monitors effective Service Department processes to ensure internal and external customer satisfaction as well as Service Department efficiencies
- Monitors individual and overall Service Department performance relative to labor sales and expense control, across the organization in line with the organization's objectives
- Develops and implements the Service Department employee compensation plans
- Creates and facilitates the execution of Corporate Service Marketing Plan including advertising, marketing and promotional programs to grow labor sales for the organization
- Facilitates the organization's Customer Satisfaction Program to enhance and maintain customer relationships and training relative to service support
- Manages recruiting, staffing and employee development activities for the Service Department
If you meet the above criteria to be at Central Jersey Equipment please apply for this position. We will do our best to keep in your informed. If we do not call you for an interview, we will keep your resume on file for 1 year incase another position matching your qualifications becomes available.
Please do not call in regards to this position. If your qualifications and experience meets what we are looking for we will contact you.
Mail your resume
Central Jersey Equipment, LLC
Cindy Gallagher
2885 ROUTE 206 SOUTH, BLDG 4
Columbus, New Jersey 08022 USA
Phone: 609-288-6637
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