Job Description

Category: Parts
Industry: Agriculture
Status: Full Time
Start Date: 09/27/2021

Entry level position where customer service skills are a must. Responsible for providing excellent customer service as well as selling, receiving, stocking, and delivery of parts and accessories.

Responsibilities:
Promotes, recommends, and sells products and/or services to meet customer needs via phone and in person

Supplies Service Technicians with parts as required

Assists with preparing and maintaining merchandise displays and showroom

Communicates with customers on pick-up and delivery status of parts

Verifies receipting-in of shipments and assists with placing
Machine Down and Stock Orders in their proper inventory locations

Assists in keeping parts department clean and orderly

Follows up on shortages and expedites issues by reporting to the manager

Assists in maintaining all departmental tools, equipment, and vehicles are in good working order

Experience, Education, Skills and Knowledge:
Basic data entry/keyboarding skills

Basic parts and machinery knowledge

Ability to manage multiple projects with independence

Ability to use the John Deere Parts Catalog computer application

Ability to work in a team environment

Ability to lift items weighing up to 50 lbs. routinely

High School diploma or equivalent experience

Forklift certification preferred