Job Description

Category: Parts
Industry: Agriculture, Construction/Industrial, Grounds Care, ATV, Material Handling
Status: Full Time

Duties:
• Identifying what parts a customer requests or asks you to find on the computer system.

• Performing optimum customer service to problem solve for each and every customer.

• Have a mechanical aptitude; familiarity with agriculture and lawn & garden equipment is helpful, but not required.

• Ability to communicate with customers and co-workers-good listening and verbal skills. This also includes good phone etiquette.

• Loading and unloading of trucks with forklift. Forklift certification can be provided by employer.

• Utilizing the computer for basic day to day operations.

• Greeting customer immediately when they enter the store and direct them to appropriate person or department.

• Create a positive experience for all customers through attitude, helpfulness, clarity, and innovation.

• Multi-Tasking with multiple orders and customers as appropriate.

• Assists with preparing and maintaining merchandise displays.

• Verifies receipting-in of shipments and assists with lacing Machine Down and Stock Orders in their proper inventory locations.

• Helps to keep parts department clean and orderly.

• Self-motivating in seeing what needs to be done within the parts department, along with prioritizing your day.

• Cold calling on customers to generate more business either by phone or in person.

• Inventory of parts bins during off-peak busy time.

• Any other duties as assigned by supervisor.

Working Conditions:
• You will be expected to work at least 45-50 hours and up to 60 hours some weeks with overtime pay.

• You will need to start work at 7:00 am various days and also work until 7:00 pm various days.

• You will need to work on selected Saturdays, working in a rotation with the Parts Department.

• Ballweg Implement has planting and harvest hours in the spring and fall. We are open 6 Sundays in the spring and 8 Sundays in the fall from 11:00am to 1:00pm. You will be expected to work 1 out of every 3 or 4 Sunday’s.

• You will need to be able to lift up to 75 lbs. occasionally.

• You will work with items that are occasionally dirty and greasy.

• You will be working on your feet the entire work day.

• Most work is conducted inside, but may require to be outside for short periods of time.

Employment Requirements:
• Basic data entry/keyboarding skills.
• Demonstrate hard working skills.
• Responsible for the work you do.
• Motivated and sees what needs to be completed.
• Optimum communication skills.
• Customer service orientated.
• Ability to stand for long periods of time
• Ability to work in a team environment.