Job Description

Category: Parts
Industry: Agriculture, Construction/Industrial, Grounds Care, ATV, Material Handling
Status: Full Time

Responsibilities:
• Performing optimum customer service to problem solve for each and every customer.
• Identifying what parts a customer requests or asks you to find on the computer system.
• Create a positive experience for all customers through attitude, helpfulness, clarity, and innovation.
• Assists with marketing parts on showroom merchandise displays.
• Loading and unloading of trucks with forklift. Forklift certification can be provided by employer.
• Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations.
• Greeting customer immediately when they enter the store and direct them to appropriate person or department.
• Cold calling on customers to generate more business either by phone or in person.
• Inventory of parts bins during off-peak busy time.



Skills & Requirements:
• Have a mechanical aptitude; familiarity with agriculture and lawn & garden equipment is helpful but not required.
• Ability to communicate with customers and co-workers-good listening and verbal skills. This also includes good phone etiquette.
• Utilizing the computer for basic day to day operations.
• Self-motivated within the parts department, along with prioritizing your day.
• Multi-Tasking with multiple orders and customers as appropriate.
• Ability to lift items weighing up to 75 lbs.
• Ability to stand for long periods of time.
• Any other duties as assigned by supervisor.