TURF/C&CE SERVICE TECHNICIAN
Job Listing
TURF/C&CE SERVICE TECHNICIAN
Requirements
Experience is required.
Training is provided.
Compensation
Benefits
Competitive benefit package includes medical insurance, life insurance, vision, dental, and 401(k) for those who qualify
Job Description
Category: Service
Industry: Construction/Industrial, Grounds Care, ATV
Status: Full Time
Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned Turf and C&CE equipment. May require some direction or guidance from the Service Manager, Service Location Manager, Shop Foreman or senior technicians.
Reports to: Service Manager
Responsibilities:
o Performs basic diagnostics and repairs on turf and C&CE equipment
o Participates in required Service EDUCATE Training programs
o Supports customer clinics
o Reviews and explains any maintenance, repair, or other service concerns directly with the customer and documents on work order
o May promote and sell dealer service programs directly to customers
o Maintains current knowledge of John Deere and competitive products
o Maintains condition of inventory, tools and equipment
o Follows all safety rules and regulations in performing work assignments
o Completes all reports and forms required in conjunction with work assignments
o Accounts for all time and material used in performing assigned duties
Experience, Education, Skills and Knowledge:
o 3+ years of experience performing service repairs
o Outstanding interpersonal and customer service skills
o Ability to perform complex repairs and required maintenance using special tools and equipment following Technical Manual procedures
o Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of turf and C&CE equipment
o Ability to use Service Advisor and basic computer functions
o Ability to operate vehicles and equipment used for diagnostic purposes
o Ability to lift at least 75 lbs. repeatedly
o High School Diploma or equivalent experience required; Associates degree preferred
o Valid driver's license required; CDL (Commercial Driver's License) preferred
Mail your resume
AHW, LLC
559 S Main St
Elburn, Illinois 60119 USA
Phone: 815-584-2074