Job Listings

Lawn and Garden Service Manager

Wilmington, Ohio USA
Experience Required: Yes
Status: Full Time
Close Details

Requirements

Experience is required.
Training is provided.

Compensation

Benefits

401K Medical Dental Life Paid Time Off

Job Description

Category: Service
Industry: Agriculture

Lawn and Garden Service Manager

SUMMARY
Manages Service Operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplines expense control. Attracts, retains, and effectively engages department personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction.
Creates annual Service Department goals and budget, in alignment with the organizations financial and operational objectives.
Develops and executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals.
Coordinates customer clinics, field days, and related promotional events.
Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit.
Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge.
Reviews work orders for completeness and accuracy prior to customer billing.
Ensures all departmental tools, equipment, and vehicles are in good working order.
Manages the development and training of service personnel and may complete performance reviews of service staff.

QUALIFICATIONS

3+ years experience in Service Department operations
Ability to use standard desktop load applications such as Microsoft Office and internet functions
Ability to write and speak effectively to individuals and groups
Familiar with John Deere and competitive products
Basic understanding of financial principles relative to Service Department operations
Ability to work extended hours and weekends
Excellent customer service skills
Must have a valid drivers license
Must have a clean driving record



Mail your resume

JD Equipment Inc
Amy Mulcahy
7550 US 68 N
Wilmington, Ohio 45177 USA
Phone: 614-205-3152

Job Application

Apply Online

or
Email your resume:
amymulcahy@jdequipment.com

Lawn and Garden Service Technician

Wilmington, Ohio USA
Experience Required: Yes
Status: Full Time
Close Details

Requirements

Experience is required.
Training is provided.

Compensation

Benefits

401K Medical Dental Life

Job Description

Category: Service
Industry: Agriculture
Start Date: 10/24/2016

Lawn and Garden Service Technician

SUMMARY
Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer owned turf equipment. May require some direction from Senior Technicians. Also assembles and services all types of equipment offered for sale by the dealership. Prepares equipment for delivery to the customer or for demonstration purposes. May require some direction or guidance from the Service Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Must have good mechanical, customer service and communication skills.
Performs basic diagnostics and repairs on turf equipment.
Maintains condition of vehicles, inventory, tools and equipment.
Follows all safety rules and regulations in performing work assignments.
Diesel experience.
Applicant must have 2 stroke, 4 cycle engine experience.
Assembles and services all types of equipment, established Ag Management Solutions (AMS) products, and other merchandise offered for sale by the dealership.
Performs pre-delivery inspection on all types of equipment and other merchandise offered for sale by the dealership.
Operates and maintains vehicles, tools and equipment required in the set-up and delivery process.
Completes all reports and forms required in conjunction with job assignments.
Accounts for all time and material used in performing assigned duties.
May participate in Service Educate Training Programs required for the development of skills and knowledge.

QUALIFICATIONS
1+ years of experience performing service repairs.
Ability to perform complex repairs and maintenance using special tools and equipment following Technical Manual procedures.
Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of turf equipment.
Ability to use basic computer functions.
Ability to operate vehicles and equipment used for diagnostic purposes.
Ability to lift at least 75lbs. repeatedly.
High School Diploma or equivalent experience required; Associates degree preferred.
Must have a valid drivers license.
Must have a clean driving record

HOURS
Monday Friday 8am-5pm
Saturday 8am-Noon
Extended hours during busy seasons

To apply contact Amy Mulcahy, HR Manager at 614-317-9390 or amymulcahy@jdequipment.com


Mail your resume

JD Equipment Inc
Amy Mulcahy
7550 US 68 N
Wilmington, Ohio 45177 USA
Phone: 614-205-3152

Job Application

Apply Online

or
Email your resume:
amymulcahy@jdequipment.com

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