Job Listings

Service Manager

Perryton, Texas USA
Experience Required: Yes
Status: Full Time
Close Details

Requirements

Experience is required.
Training is provided.

Compensation

Salary: DOE USD
Benefits

401 K, Insurance, Vacation, Sick

Job Description

Category: Service
Industry: Agriculture

Purpose:

Oversees service operations within the dealership to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel.

Responsibilities:

- Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge
- Assists with the development and training of service personnel and may complete performance reviews of service staff
- Communicates, enforces, and monitors effective Service Department processes to ensure internal and external customer satisfaction
- Monitors service sales on a monthly basis to ensure achievement of budgeted sales and profit goals
- Participates in the development and execution of the Corporate Service Marketing Plan
- Coordinates customer clinics, field days and related promotional events
- Reviews work orders for completeness and accuracy prior to customer billing
- Ensures all departmental tools, equipment, and vehicles are in good working order
- Manages recruiting, staffing and employee development activities for employees reporting to this position
- May assist the Corporate Aftermarket Manager in developing processes and procedures and to develop and follow an annual Service Department budget

Experience, Education, Skills and Knowledge:

- 3+ years experience in Service Department operations
- Ability to use standard desktop load applications such as Microsoft Office and internet functions
Ability to write and speak effectively to individuals and groups
- Familiar with John Deere and competitive products
- Ability to analyze and interpret internal reports
- Ability to work extended hours and weekends
- Excellent customer service skills
- High School Diploma or equivalent experience

Job Type: Full-time

Education: High school (Preferred)


Mail your resume

Green Country Equipment, LLC
Greg Terry
Highway 87 South
PO Box 2004
Dalhart, Texas 79022 USA
Phone: 806-244-5608

Job Application

Apply Online

or
Email your resume:
gterry@greencountryequip.com

Service Technician

Perryton, Texas USA
Experience Required: Yes
Status: Full Time
Close Details

Requirements

Experience is required.
Training is provided.

Compensation

Salary: D.O.E. USD
Benefits

401 K, Insurance, Vacation, Sick leave

Job Description

Category: Service
Industry: Agriculture
Start Date: 09/11/2017

Responsibilities:

o Performs advanced diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
o Participates in Service EDUCATE Training programs required for the development of skills and knowledge
o Mentors Service Technician Trainees
o Conducts or supports customer clinics
o Maintains current knowledge of John Deere and competitive products
o Maintains condition of vehicles, inventory, tools and equipment
o Maintains a clean work area and performs work in a neat and orderly fashion
o Follows all safety rules and regulations in performing work assignments
o Completes all reports and forms required in conjunction with work assignments
o Accounts for all time and all material used in performing assigned duties
o May perform diagnosis and repair in the field


Experience, Education, Skills and Knowledge:

o 3+ years of experience performing service repairs
o Ability to perform advanced repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician's specialty
o Advanced knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
o Excellent skills in operating vehicles and equipment used for diagnostic purposes
o Ability to use Service Advisor and basic computer functions
o Ability to lift at least 75 lbs. repeatedly o Advanced Service Technician certification preferred
o High School Diploma or equivalent experience required; Associates degree preferred
o Valid driver's license required; CDL (Commercial Drivers License) and fork lift license preferred


Mail your resume

Green Country Equipment, LLC
Jason Lilly
PO Box 1024
South Loop Road
Perryton, Texas 79070 USA
Phone: 806-435-4036

Job Application

Apply Online

or
Email your resume:
jlilly@greencountryequip.com

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