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Field and Shop Technician
Requirements
Experience is required.
Training is provided.
Compensation
Hourly: $25.00-$45.00 USDBenefits
Profit Sharing, 401k with match, Paid time off and Holidays after 90 days, Health Insurance Plans to choose from, Life Insurance Plan fully funded by the Company, Disability Insurance, Dental and Vision. We also offer Supplemental Life Insurance, Identity Theft and more. The Company pays a large portion of most benefit plans.
Job Description
Category: Service
Industry: Agriculture, Construction/Industrial, ATV
Start Date: asap
Bingham Equipment Company is an agriculture, construction, and compact utility equipment sales and rental company based in Mesa, AZ seeking a mechanic experienced in agriculture and construction equipment repair.
Job Description:
Experienced mechanic needed for a position covering a wide range of construction and farm equipment. This position requires the ability to work independently in performing repairs and maintenance, including strong knowledge of diesel engines, hydraulics, and electronics. Individual should have solid diagnostic and repair skills.
Description in detail:
- Perform heavy equipment inspections and repairs.
- Diagnose, troubleshoot and repair mechanical, electrical and hydraulic breakdowns on heavy equipment
- Work independently with no supervision
- Work on Bobcat, Kubota, New Holland and other brands of equipment
Educational/Experience Requirements:
- Qualified candidates must have 3+ years of successful hands-on experience with diesel engines, hydraulics, diagnostics, and be very experienced with the latest electronically controlled machines.
- Must be able to fully comprehend hydraulic and electrical schematics with a history of successful troubleshooting and technical experience.
- Must maintain daily service reports, equipment status reports,
- Competent in MS Excel / Word / Outlook (email) for technical questions with equipment manufacturers and suppliers. We can train you on the software (Microsoft Office) but you MUST know how and be willing to fill out daily service reports
- Must be able to communicate professionally and in a service-oriented manner, both written and verbally, to: customers, fellow workers, vendors, manufacturers, etc. for technical questions and support.
- Valid driver's license is required for this position.
- Must be able to operate a laptop computer for service reports and time reporting.
- Basic tool set required for position; Company will provide specialty tools/equipment.
- Must have ability to complete written service reports and report time worked.
ADMINISTRATIVE/COMPUTER SKILLS:
- This position requires daily proficient use of a company-provided personal computer.
- Knowledge of the Internet for looking up replacement parts required.
- Knowledge of Microsoft Office Outlook for email required.
Work Environment:
- Working environment with exposure to heat, cold, dust, dirt and noise.
- Field environment with exposure to adverse weather conditions including heat, cold, wind, rain, dust and dirt.
Mail your resume
Bingham Equipment Company
Joe Diaz
1655 S Country Club Drive
Mesa, Arizona 85210 USA
Phone:
Job Application
Apply OnlineParts Counter Sales
Requirements
Experience is required.
Training is provided.
Compensation
Hourly: $19.00 - $25.00hr USDBenefits
Profit Sharing, 401k with match, Paid time off and Holidays after 90 days, Health Insurance Plans to choose from, Life Insurance Plan fully funded by the Company, Disability Insurance, Dental and Vision. We also offer Supplemental Life Insurance, Identity Theft and more. The Company pays a large portion of most benefit plans
Job Description
Category: Parts
Industry: Agriculture, Construction/Industrial
Start Date: ASAP
Bingham Equipment Company is currently seeking an experienced Parts Counter individual who performs a variety of customer service, in store, marketing, promoting, advertising and stocking duties related to the receiving, sale and delivery of parts and accessories that contribute to the efficient, safe, and profitable operation of the dealerships parts department. Ongoing responsibility for assisting with the counter parts sales and customer service responsibilities.
Major Duties and Responsibilities
Parts Department:
- Must be fluent in both English and Spanish
-Sells products and/or services to repair the problem and meet the customer's needs.
-Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with.
-Assist in keeping parts department clean and orderly.
-Record all sales and/or customer transactions that occur.
-Provide service technicians with parts as required with exceptional speed.
-Assist with Parts Manager in merchandising displays.
-Maintains the retail sale floor and displays to meet or exceed the dealerships standards and today's customer satisfaction.
-Controls showroom inventory to ensure maximum sales and customer satisfaction.
-Performs routine housekeeping tasks that maintain and enhances the cleanliness of products and the retail sales area.
-When working the parts counter, follows prescribed cash, credit, and check processing procedures of the dealership
-Processes cores, warranties, and new return merchandise as required at a point of sale.
-Attends training as prescribed by management to maintain proficiency in his/her job description.
-Uses dealership equipment and resources safely and proficiently.
-Performs other tasks as required by Parts Manger.
-Keeps himself/herself groomed and clothed per the dealership guidelines.
-Verify receiving documents.
-Follow up on shortages and expedite by reporting to Parts Manager.
-Should be knowledgeable in merchandising
Customer Service:
-Assist in handling customer complaints and concerns and make sure the problem is corrected to the customer and dealership�s satisfaction
-Greet customers immediately in a courteous manner
-Treat customers fairly and with honesty, and demonstrate our commitment to superior customer service and ethical business practices
Qualifications and Job Requirements:
-Graduation from manufacturer Parts program preferred but not required
-Knowledge of PFW/CDK parts operating system a plus but not required
-Ability to speak effectively one on one, listen and interpret customer needs
-Ability to effectively
-Basic computer skills
-High School Diploma or GED Equivalent
-Good organizational skills
Mail your resume
Bingham Equipment Company
Roger Villaneda
1655 S Country Club Drive
Mesa, Arizona 85210 USA
Phone:
Job Application
Apply OnlineService Advisor
Requirements
Experience is required.
Training is provided.
Compensation
Hourly: $25.00-$30.00 USDBenefits
Profit Sharing, 401k with match, Paid time off and Holidays after 90 days, Health Insurance Plans to choose from, Life Insurance Plan fully funded by the Company, Disability Insurance, Dental and Vision. We also offer Supplemental Life Insurance, Identity Theft and more. The Company pays a large portion of most benefit plans. Position will include Company Laptop and Cellphone
Job Description
Category: Service
Industry: Agriculture, Construction/Industrial, ATV
Start Date: ASAP
Bingham Equipment Company is currently seeking an experienced Service Advisor that will provide leadership in motivating, managing and evaluating Service Technicians. The Service Advisor will efficiently coordinate, schedule and manage Service Technician’s time, while maintaining the work order process. This role will also communicate with the customer in regard to estimates, job status and scheduling. This advisor role will coordinate activities with other departments of the dealership to best serve the needs of the customer and employees.
Specific Duties Include:
- Demonstrate leadership in day-to-day management of the Service Technicians under their direction.
- Assign and schedule jobs and work areas to Service Technicians according to their skills and knowledge.
- Coach, mentor, and communicate job expectations to service department team members.
- Effectively utilize the service scheduling tool to properly manage the flow of the work order process to completion. (customer, internal, and warranty)
- Follow and understand all of our manufacturing partner's guidelines, processes and expectations.
- Review and approve the daily timecards for employees.
- Proactively seek customer feedback, anticipate problems and respond promptly.
- Respond and follow up to employee issues and/or concerns.
- Review and process all repair work orders for accuracy and completeness concerning parts, materials, labor and approve the release of equipment for delivery to the customer.
- Assist and support all aspects of the service department in support of the responsibilities of the Service Manager.
- Maintain technical and product knowledge on all equipment sold within the dealership's area of responsibility.
- Maintain and demonstrate the knowledge of Bingham Equipment Co. Service operations and procedures model.
- Effectively utilize company provided tools, i.e. Work Order Scheduler, Service Advisor Remote, etc.
- Handle warranty claims, including computation of charges, partner with the Warranty Department on the submission and follow-up of all warranty claims.
- Ensure that appropriate communications take place throughout the location by facilitating/participating in monthly open-book meetings, conducting regular team meetings, encouraging an open-door policy, and proactively seeking feedback from team members.
- Foster an engaged work environment within the location, encouraging accountability, open communication, teamwork and a commitment to service the customer.
- Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long term relationships with customers.
- Ensure that the company/location reputation and image in the community is consistent with Bingham Equipment Co. Core Values, and that business relationships are not compromised.
- Responsible for ensuring that sound and safe business practices and processes are implemented and are continuously improved to effectively and efficiently achieve ethical
business objectives.
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
- Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
- Perform all other duties as assigned by management in a professional and efficient manner.
Requirements
- Previous supervisory/management experience preferred
- Excellent customer service skills
- Excellent computer skills
- Technical knowledge
- Excellent time management, problem solving and organizational skills
- Excellent oral and written communication skills
- High school and/or technical school education
- Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship
Mail or fax your resume
Bingham Equipment Company
Joe Diaz
1655 S Country Club Drive
Mesa, Arizona 85210 USA
Phone:
Fax:
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