Experience is required.
Training is provided.
We offer a very competitive benefits package.
Performs pre-delivery inspections and on-site equipment diagnostics, service repair and maintenance work in line with the turf service programs. May require some direction or guidance from the Service Manager or Shop Foreman. We accomplish these things by conducting business in accordance with these core values.
Integrity-Mutual honesty, trust, fairness, and respect with all stakeholders including customers, employees, and communities.
Financial Success-Making sound business decisions to ensure long-term profitability for all, including employees, customers, and owners. Financial success is dependent on integrity, excellence, and teamwork.
Excellence-As a John Deere Dealer, we take pride in exceeding expectations by providing value through quality products, services, and support with highly skilled and knowledgeable employees.
Teamwork-Employees, customers, and owners partnering to accomplish more than we could individually. By thinking and working as one organization, beyond individual roles, locations, and departments, we will achieve common goals and exceed customer needs.
Performs on-site service on all makes of Turf equipment.
Actively promotes and sells dealership specific mobile service programs directly to customers.
Coordinates with Service Manager or Service Location Manager to establish and implement effective processes for all Turf services offered through dealership specific service programs.
Reviews and explains any maintenance, repair or other service concerns directly with the customer and documents on work order.
Participates in Service EDUCATE Training programs required for the development of skills and knowledge.
Maintains current knowledge of John Deere and competitive products.
Maintains condition service vehicle, trailer, inventory, tools and equipment.
Follows all safety rules and regulations in performing work assignments.
Completes all reports and forms required in conjunction with work assignments.
Accounts for all time and material used in performing assigned duties.
May support and promote the ICON Service programs.
Experience, Education, Skills and Knowledge:
o 1+ years of experience performing service repairs.
o Outstanding interpersonal and customer service skills.
o Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures.
o Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of turf equipment.
o Proficient knowledge of selling techniques.
o Ability to use Service Advisor, Microsoft Office applications, and basic computer functions.
o Ability to operate vehicles and equipment used for diagnostic purposes.
o Ability to lift at least 75 lbs. repeatedly.
o Basic Service Technician certification preferred.
o High School Diploma or equivalent experience required; Associates degree preferred.
o Valid drivers license required; forklift license preferred.
Mail or fax your resume
AgriVision Equipment Group, LLC.
1850 KEY AVENUE SW
LeMars, Iowa 51031 USA