Tractor Service Technician

Ellensburg, Washington USA
Experience Required: Yes
Status: Full Time
Close Details


Experience is required.
Training is not provided.



401K, Life insurance for employee, Holiday-Sick-Vacation Pay, Dental-Medical-Vision Insurance

Job Description

Category: Service
Industry: Agriculture
Start Date: ASAP

Washington Tractor is a premiere employer in Washington State and a John Deere dealer for tractors, combines, hay equipment, farm equipment, riding mowers and Honda, Stihl, Hustler and Gem equipment.

Teamwork, integrity and customer focus are at the forefront of all we strive to accomplish. We are looking for a detail oriented person with 4+ year of experience servicing agricultural equipment and tractors. If your goal is to take pride in your mechanical abilities while exceeding customer expectations, we would like you hear from you.

Position: Service Technician

Department: Service
Reports to: Service Manager

The Washington Tractor Service Technician role is at the heart of our Aftermarket Division. The Service Technician plays a significant role in driving profitability through excellent customer service, technical and operational excellence, and implementing best practices for the various delivery of repairs and maintenance. By partnering closely with the Service Manager, Service Writers and Customers, the Service Technician ensures customer expectations are met.

Summary of Position:
Provide excellent customer service by performing basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.

ââ¬Â¢ Achieve assigned metric standards for performance and profitability.
ââ¬Â¢ Performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
ââ¬Â¢ Participates in Service EDUCATE Training programs required for the development of skills and knowledge
ââ¬Â¢ Maintains current knowledge of John Deere and competitive products
ââ¬Â¢ Maintains condition of vehicles, inventory, tools and equipment
ââ¬Â¢ Maintains a clean work area and performs work in a neat and orderly fashion
ââ¬Â¢ Follows all safety rules and regulations in performing work assignments
ââ¬Â¢ Completes all reports, logs and forms required in conjunction with work assignments
ââ¬Â¢ Accounts for all time on a time card and for all material used in performing assigned duties
ââ¬Â¢ Valid driver license is required and ensure that driving records remains insurable under corporate auto policy.
ââ¬Â¢ Other duties as assigned.

Experience, Education, Skills and Knowledge:
ââ¬Â¢ 1-2 years of experience performing service repairs.
ââ¬Â¢ High School Diploma or equivalent experience required; Associates degree preferred.
ââ¬Â¢ Basic Service Technician certification preferred.
ââ¬Â¢ Ability to use company computer systems and achieve a basic to intermediate computer functions.
ââ¬Â¢ Ability to work in a team environment and independently.
ââ¬Â¢ Proficient oral and written communication skills.
ââ¬Â¢ Customer Focused communication style.
ââ¬Â¢ Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures.
ââ¬Â¢ Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment.
ââ¬Â¢ Ability to operate vehicles and equipment used for diagnostic purposes.
ââ¬Â¢ Fork lift experience preferred.

Physical Demands and Work Environment

Physical Effort: Service Technicians make repairs which often require them to work in tiring, awkward, and uncomfortable positions. They frequently stand for long periods of time, bend, stoop, crawl under vehicles, and make repairs in other tight spaces. They frequently lift, handle, and carry parts and equipment weighing up to 40 pounds unassisted. Occasionally, they move moderately heavy items with assistance or with mechanical devices, including objects weighing up to or over 75 pounds.

Working Conditions: Retail store environment, service and repair shop, and stock room. Exposed to various work surfaces both inside and outside. The work is usually performed inside on concrete surfaces where there is exposure to drafts, noise, and fumes from vehicles. Service Technicians occasionally perform work outside under adverse weather conditions. They are continually exposed to dirt, dust, and grease, and to the potential for burns, chemical irritations, shocks, bruises, cuts, and strains. To reduce dangers and irritations from these conditions, they follow prescribed safety practices and use safety equipment such as safety shoes and glasses, and respirators.

Up to 10% driving or air travel.

Service Technician
Tractor Mechanic

Mail or fax your resume

Washington Tractor
Human Resources
2700 136th Ave Ct. E.
Sumner, Washington 98390 USA
Phone: 253-7500257
Fax: 253-248-2304

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