Job Description

Category: Management
Industry: Agriculture

Objective: Provide professional and knowledgeable service to customers who are seeking assistance in the repair and service of their equipment.

Essential Duties
• Leadership of service department through communication, teamwork, customer responsiveness and profitable decision making
• Promote and ensure internal and external customer satisfaction
• Maintain current knowledge, skills and recognize changing trends in the inventory control area
• Use and understand standard computer applications with dealership information system
• Provide knowledgeable and professional service to customers seeking assistance in the repair and service of their equipment
Qualifications
• Experience in a service department operation preferred, but will train
• Agricultural experience industry preferred but experience in a related sector will be considered
• Ability to communicate effectively and timely with managers, customers and vendors.
• Good understanding of financial principles in relative to a control of a dealership branch service dept.