Job Listings

Corporate Parts Director

New Albany, Ohio USA
Experience Required: Yes
Status: Full Time
Close Details

Requirements

Experience is required.
Training is provided.

Compensation

Benefits

Medical, Dental, Life Ins, 401K, Paid Time Off

Job Description

Category: Parts
Industry: Agriculture
Start Date: 11/26/2018

Purpose:
Directs strategy and supports controls of parts operations for the entire organization to maximize return on investment through parts sales growth and the effective management of inventories, staffing and budgets. Supports the recruitment, retention, and effective engagement of department personnel.

Responsibilities:

Works with the Corporate Service Director to develop, maintain and manage the execution of the Aftermarket Strategic Business Plan for the organization
Develops, communicates, enforces, and monitors effective Parts Department processes to ensure internal and external customer satisfaction as well as Parts Department efficiencies
Monitors individual and overall Parts Department performance relative to parts sales, inventory management and expense control in line with the organization’s objectives
Develops and implements the Parts Department employee compensation structure
Creates and facilitates the execution of parts advertising, marketing and promotional programs to grow parts sales for the organization as a whole
Creates annual Parts Department goals and budget for the entire organization, in alignment with the organization’s financial and operational objectives
Facilitates the organization’s Customer Satisfaction Program to enhance and maintain customer relationships relative to parts support
Manages guidelines for recruiting, staffing and employee development activities for the Parts Department

Experience, Education, Skills and Knowledge:

3-5 years experience in managing Parts Department operations
Ability to speak effectively one-on-one and within a group
Excellent understanding of financial principles relative to Parts Department operations
Familiar with John Deere and competitive products
Knowledge of performance metrics and drivers a plus
Associates degree or equivalent experience required; Bachelor’s degree preferred


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JD Equipment Inc
Amy Mulcahy
5740 Zarley Street
New Albany, Ohio 43054 USA
Phone: 614-205-3152

Job Application

Apply Online

or
Email your resume:
amymulcahy@jdequipment.com

Experience Required: No
Status: Full Time
Close Details

Requirements

Experience is not required.
Training is provided.

Compensation

Benefits

401K Paid Time Off Medical Dental Life

Job Description

Category: Sales
Industry: Agriculture
Start Date: 06/29/2016

Customer Service Representative (CSR)

SUMMARY
The primary responsibility is expanding aftermarket revenues by development of new service and parts customer relationships and the expansion of eligible existing customer relationships.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Create no less than 24 new customer relationships annually. A new relationship is defined as those customers that have a combined $5,000 of parts or service revenue growth during the 12 month period after the CSRs first meeting with the eligible prospect.
Expand gross profit margins from all eligible accounts assigned to the CSR on an annual basis of $200,000 or greater annually (after draw period has been terminated).
Maintain an active business development calling program as evidenced by adding more than 10 new eligible prospects each quarter. Each new prospect will be considered as eligible based upon the following definition AND having been approved for assignment by the aftermarket director.
Eligible prospects are new or existing customers who have purchased less than $1,000 of parts or services during the prior three years OR where the current YTD purchases of parts and service is less than 20% of the total prior three year purchases.
Management can define prospects as eligible that fall outside these parameters.
Complete and record the results of not less than an average of 30 face to face meetings monthly with eligible assigned prospects.
Maintain a current database of equipment for each customer and prospect visited with at a minimum model data, model year and preferably machine hours.
Record competitive feedback and information useful for use by sales and/or other areas of the organization.
QUALIFICATIONS
Ag. Stores
Knowledgeable about row crop practices
General knowledge of various types of farm equipment and their operation
Farm experience
Sales or new business development background
Microsoft Office products familiarity and reasonable typing skills
Acceptable driving record
Ability to work Saturdays as necessary
Agricultural sales experience
Established contacts within the farming community in Central Ohio

New Albany & Hilliard
Knowledgeable about CWP & Turf products
Contacts within professional landscapers, contractors and rental companies preferred
Sales or new business development background
Microsoft Office products familiarity and reasonable typing skills
Acceptable driving record
Ability to work Saturdays as necessary


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JD Equipment Inc
Amy Mulcahy
1660 US 42 NE
London, Ohio 43140 USA
Phone: 614-205-3152

Job Application

Apply Online

or
Email your resume:
amymulcahy@jdequipment.com

Customer Service Representative

Washington Court House, Ohio USA
Experience Required: No
Status: Full Time
Close Details

Requirements

Experience is not required.
Training is provided.

Compensation

Benefits

401K Medical Dental Life Paid Time Off

Job Description

Category: Sales
Industry: Agriculture
Start Date: 04/03/2017

JDE CUSTOMER SERVICE REPRESENTATIVE

CSR Profile
Builds customer relationships by traveling to customer locations to perform follow-up activities on complete goods, parts and service sales, address customer concerns, promote aftermarket sales, furnish technical support where applicable and collect profiling information in order to enhance the customer experience.

Responsibilities
Markets parts and service sales such as extended warranties, maintenance plans, machine inspections, overhauls, standard job quotes, and special parts promotions
Performs follow-up calls at customer locations on complete goods and major parts and service potential
Addresses customer concerns and resolves problems effectively and satisfactorily
Profiles customers machines, vehicles and demographic information
Provides limited technical support where applicable


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JD Equipment Inc
Amy Mulcahy
1662 US 62 SW
Washington Court House, Ohio 43160 USA
Phone: 614-205-3152

Job Application

Apply Online

or
Email your resume:
amymulcahy@jdequipment.com

CWP (Construction Worksite Pro) Technician

All 10 locations, Ohio USA
Experience Required: Yes
Status: Full Time
Close Details

Requirements

Experience is required.
Training is not provided.

Job Description

Category: Service

SUMMARY
Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer owned construction equipment (Skid Steers, Mini-Excavators, etc.). May require some direction from Senior Technicians. Also assembles and services all types of equipment offered for sale by the dealership. Prepares equipment for delivery to the customer or for demonstration purposes. May require some direction or guidance from the Service Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Must have good mechanical, customer service and communication skills.
Performs basic diagnostics and repairs on CW equipment.
Maintains condition of vehicles, inventory, tools and equipment.
Follows all safety rules and regulations in performing work assignments.
Diesel experience.
Applicant must have 2 stroke, 4 cycle engine experience.
Assembles and services all types of equipment, established Ag Management Solutions (AMS) products, and other merchandise offered for sale by the dealership.
Performs pre-delivery inspection on all types of equipment and other merchandise offered for sale by the dealership.
Operates and maintains vehicles, tools and equipment required in the set-up and delivery process.
Completes all reports and forms required in conjunction with job assignments.
Accounts for all time and material used in performing assigned duties.
May participate in Service Educate Training Programs required for the development of skills and knowledge.

QUALIFICATIONS

1+ years of experience performing service repairs.
Ability to perform complex repairs and maintenance using special tools and equipment following Technical Manual procedures.
Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of small construction equipment.
Ability to use basic computer functions.
Ability to operate vehicles and equipment used for diagnostic purposes.
Ability to lift at least 75lbs. repeatedly.
High School Diploma or equivalent experience required; Associates degree preferred.
Must have a valid driver's license.
Must have a clean driving record

HOURS

Monday - Friday 8am-5pm
Saturday 8am-Noon
Extended hours during busy seasons

To apply contact Amy Mulcahy, HR Manager at 614-317-9390 or amymulcahy@jdequipment.com


Mail your resume

JD Equipment Inc
Amy Mulcahy
All 10 locations, Ohio USA
Phone: 614-317-9390

Job Application

Apply Online

or
Email your resume:
amymulcahy@jdequipment.com

Delivery and Lot Coordinator

London, Ohio USA
Experience Required: No
Status: Full Time
Close Details

Requirements

Experience is not required.
Training is provided.

Compensation

Benefits

401K Life Insurance Medical Dental Paid Time Off

Job Description

Category: Sales
Industry: Agriculture


Delivery and Lot Coordinator
SUMMARY
Assist customers with loading and unloading equipment while maintaining organization in the lot.

ESSENTIAL DUTIES AND RESPONSIBILITES include the following. Other duties may be assigned.
Used Equipment preparation for sale
Basic and preventative maintenance on equipment
Stage deliveries so they are completed and ready to go.
Have service repairs in line ready for service work to be completed.
Unload and load equipment ready for delivery.
Operate forklift when needed.
Keep up general appearance of the store by mowing lawn, trimming and removing snow when needed.
Pressure wash equipment and ensure it looks clean and ready for the customer.
Maintains condition of vehicles, inventory, tools and equipment.
Follows all safety rules and regulations in performing work assignments.
Back up to Driver when required.
Keep lot organized and notify manager of supplies and tooling needed.
Other duties as needed per Manager.

QUALIFICATIONS
Multi task in a fast paced environment.
Ability to operate vehicles and equipment.
Understanding of rigging equipment for proper lifting.
Ability to lift at least 75lbs. repeatedly.
High School Diploma or equivalent experience required.
Must have a valid drivers license.
Must have a clean driving record.
Fork lift license preferred.
Must be self-motivated.
Exceed customers expectations and possess a Yes We Can attitude.

HOURS
Monday Friday 8am-5pm
Saturday 8am-Noon
Extended hours during busy seasons


Mail your resume

JD Equipment Inc
Amy Mulcahy
1660 US 42 NE
London, Ohio 43140 USA
Phone: 6142053152

Job Application

Apply Online

or
Email your resume:
amymulcahy@jdequipment.com

Delivery Driver

Flemingsburg, Kentucky USA
Experience Required: No
Status: Full Time
Close Details

Requirements

Experience is not required.
Training is provided.

Compensation

Benefits

401K Medical Dental Life Paid Time Off Life Insurance

Job Description

Category: Sales
Industry: Agriculture
Start Date: 06/07/2018

SUMMARY
Operates vehicles to transport parts, lawn and garden equipment to dealerships and customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
* Transports parts, lawn and garden equipment between dealerships and customers.
* Maintains records of pickup and deliveries and obtains necessary signatures and receipts.
* Maintains all required certifications in line with DOT, OSHA and company policy.
* May need to maintain assigned trucks and related equipment in good condition.
* Accounts for all time and for all distance traveled in performing assigned duties.

QUALIFICATIONS

* 1+ years driving experience.
* Knowledge of lawn and garden equipment.
* Hold a valid drivers license.
* Excellent customer relationship skills.
* Ability to lift items weighing upwards to 75lbs.
* Monday - Friday 8am-5pm Saturday 8am-Noon, Extended hours during busy season
* High School Diploma or equivalent work experience.


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JD Equipment Inc
Amy Mulcahy
2699 Morehead Road
Flemingsburg, Kentucky 41041 USA
Phone: 6142053152

Job Application

Apply Online

or
Email your resume:
amymulcahy@jdequipment.com

Driver

All 10 locations, Ohio USA
Experience Required: Yes
Status: Full Time
Close Details

Requirements

Experience is required.
Training is provided.

Compensation

Benefits

Medical Insurance Dental Insurance Vision Discount Life Insurance Short Term Disability 401K

Job Description

Category: General
Industry: Agriculture
Start Date: 02/19/2016

SUMMARY

This position is responsible for the delivery of finished goods to and from customers in a professional and safe manner.

RESPONSIBILITES include the following. Other duties may be assigned.

Operate and drive a semi-truck safely and professionally.

Operate a forklift to efficiently transport material and parts and load/unload parts from trucks.

Perform the daily safety checks of equipment.

Properly secure loads for safe transport.

Interface with customers and other shop personnel in a professional manner.

QUALIFICATIONS

Must have a (CDL) Class A w/airbrakes endorsement on drivers license.

Must have 2 years experience driving semi-trucks and trailers on the road.

Demonstrated skill in operating semi-trucks and trailers.

Knowledge of DOT regulations.

Ability to operate a forklift.

Must have a valid drivers license

Must have a clean driving record

HOURS

Monday - Friday 8am-5pm
Saturday 8am-Noon
Extended hours during busy seasons


Mail your resume

JD Equipment Inc
Amy Mulcahy
1660 US 42 NE
London, Ohio 43140 USA
Phone: 614-205-3152

Job Application

Apply Online

or
Email your resume:
amymulcahy@jdequipment.com

Exp. AG Field Service Technician

All 10 locations, Ohio USA
Experience Required: Yes
Status: Full Time
Close Details

Requirements

Experience is required.
Training is provided.

Compensation

Hourly: Based on Experience USD
Benefits

Medical Dental Life 401K

Job Description

Category: Service
Industry: Agriculture

Experienced AG Field Service Technician
SUMMARY
Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Must have good mechanical, customer service and communication skills.
Must be motivated, have good computer skills and work independently.
Will service mechanical/electrical repair on combines and planting equipment in shop and at customer locations. Troubleshooting, delivering setting up and demonstrating new equipment.
This position will require fieldwork out of a field service truck, must have ability to work without supervision.
Hydraulic troubleshooting.
Maintains condition of vehicles, inventory, tools and equipment.
Accounts for all time and material used in performing assigned duties.

QUALIFICATIONS

5+ years of experience performing service repairs.
Must supply your own tools
Ability to perform complex repairs and maintenance using special tools and equipment following Technical Manual procedures on the machines of the Technician's specialty.
Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural equipment.
Excellent skills in operating vehicles and equipment used for diagnostic purposes.
Ability to lift at least 75 lbs. repeatedly.
High School Diploma or equivalent experience required; Associates degree preferred.
Valid driver's license required; CDL and fork lift license preferred.
MUST have clean driving record

HOURS

Monday - Friday 8am-5pm
Saturday 8am-Noon
Extended hours during busy seasons


Mail your resume

JD Equipment Inc
Amy Mulcahy
All 10 locations, Ohio USA
Phone: 614.317.9390

Job Application

Apply Online

or
Email your resume:
amymulcahy@jdequipment.com

Generator Service Manager

London, Ohio USA
Experience Required: Yes
Status: Full Time
Close Details

Requirements

Experience is required.
Training is provided.

Compensation

Benefits

Medical, Dental, Life, 401K, Paid Time off

Job Description

Category: Service
Industry: Agriculture
Start Date: 11/26/2018

Purpose:
Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel.

Responsibilities:

Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction
Creates annual Service Department goals and budget, in alignment with the organization’s financial and operational objectives
Develops and executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals
Coordinates customer clinics, field days, and related promotional events
Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit
Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge
Reviews work orders for completeness and accuracy prior to customer billing
Ensures all departmental tools, equipment, and vehicles are in good working order
Manages recruiting, staffing and employee development activities for employees reporting to this position

Experience, Education, Skills and Knowledge:

3+ years experience in Service Department operations
Ability to use standard desktop load applications such as Microsoft Office and internet functions
Ability to write and speak effectively to individuals and groups
Familiar with John Deere and competitive products
Basic understanding of financial principles relative to Service Department operations
Ability to analyze and interpret internal reports
Ability to work extended hours and weekends
Excellent customer service skills
High School Diploma or equivalent experience


Mail your resume

JD Equipment Inc
Amy Mulcahy
1660 US 42 NE
London, Ohio 43140 USA
Phone: 614-205-3152

Job Application

Apply Online

or
Email your resume:
amymulcahy@jdequipment.com

Generator Service Technician

Cincinnati, Ohio USA
Experience Required: Yes
Status: Full Time
Close Details

Requirements

Experience is required.
Training is provided.

Job Description

Category: Service
Industry: Construction/Industrial

SUMMARY
Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned generators. May requires some direction or guidance from the Service Manager or other Service Technicians.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Performs basic diagnostics and repairs on generators.
Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus and fixtures, using hand tools and power tools.
Diagnose malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem.
Connect wires to circuit breakers, transformers, or other components.
Inspect electrical systems, equipment, and components to identify hazards, defects, and the need for adjustment or repair, and to ensure compliance with codes.
Test electrical systems and continuity of circuits in electrical wiring, equipment, and fixtures, using testing devices such as ohmmeters, voltmeters, and oscilloscopes to ensure compatibility and safety of system.
Participates in training programs required for the development of skills and knowledge.
Maintains current knowledge of John Deere and competitive products.
Maintains condition of vehicles, inventory, tools and equipment.
Maintains a clean work area and performs work in a neat and orderly fashion.
Follows all safety rules and regulations in performing work assignments.
Completes all reports and forms required in conjunction with work assignments.
Accounts for all time on a time card and for all material used in performing assigned duties.
Accounts for all mileage assigned to work orders. Creates repair quotes and assumes responsibility for work variances.
Responsible use of company credit card and effective expense reporting.
Required to support emergency pager system.

QUALIFICATIONS

1+ years of experience performing service repairs.
Electrical experience either through an apprenticeship program or job related training preferred.
Knowledge of machines and tools, including their designs, uses, repair and maintenance.
Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures.
Proficient knowledge of mechanical, electrical and electronics used in the repair of generators.
Ability to use basic computer functions.
Ability to operate vehicles and equipment used for diagnostic purposes.
Proficient oral and written communication skills.
Ability to lift at least 50 lbs. repeatedly.
EGSA Service Technician certification preferred.
High School Diploma or equivalent experience required; Associates degree preferred.
Must have a valid driver's license.
Must have a clean driving record
Fork lift license preferred.

HOURS

Monday - Friday 8am-5pm
Saturday 8am-Noon
Extended hours during busy seasons


Mail or fax your resume

JD Power Systems
Amy Mulcahy
584 Northland Blvd
Cincinnati, Ohio 45240 USA
Phone: 614-317-9390
Fax: N/A

Job Application

Apply Online

or
Email your resume:
amymulcahy@jdequipment.com