Job Description

Category: Management
Industry: Agriculture
Status: Full Time

Objective: Provide professional and knowledgeable service to customers who are seeking assistance in the repair and service of their equipment.

Essential Duties
* Leadership of service department through communication, teamwork, customer responsiveness and profitable decision making
* Promote and ensure internal and external customer satisfaction
* Maintain current knowledge, skills and recognize changing trends in the inventory control area
* Use and understand standard computer applications with dealership information system
* Provide knowledgeable and professional service to customers seeking assistance in the repair and service of their equipment
Qualifications
* Experience in a service department operation preferred, but will train
* Agricultural experience industry preferred but experience in a related sector will be considered
* Ability to communicate effectively and timely with managers, customers and vendors.
* Good understanding of financial principles in relative to a control of a dealership branch service dept.